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Data Security Policy

1. Introduction

NovoEssential SIA is committed to protecting your privacy and ensuring that your personal data is handled securely. This Data Security Policy outlines our practices for safeguarding your personal data and the steps we take to ensure its confidentiality, integrity, and availability.

2. Information We Collect

We collect the following types of information from our users:

  • Personal Information: Name, email address, billing address, payment information, etc.
  • Technical Information: IP address, browser type, device type, etc., gathered through cookies.
  • Transaction Information: Purchase history, order details, and other transactional data.

3. How We Protect Your Data

We implement the following measures to ensure the security of your data:

  • Encryption: We use strong encryption (SSL/TLS) to protect all data transmitted between our website and your browser.
  • Access Control: Only authorized personnel have access to personal data. Access is restricted based on job responsibilities.
  • Data Storage: Personal data is securely stored on servers that are protected by firewalls and encryption protocols.
  • Payment Information: All payment transactions are processed through trusted third-party payment processors (such as Stripe) who comply with PCI-DSS security standards.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When data is no longer needed, we will securely delete or anonymize it.

5. Data Sharing and Third Parties

We do not share, sell, or rent your personal information to third parties. However, we may share your data with third-party service providers who assist us in the operation of our website and business, such as payment processors and hosting providers. These third parties are required to protect your data in accordance with strict security standards.

6. Your Rights

You have the right to:

  • Request access to your personal data.
  • Request correction or updates to your personal data.
  • Request the deletion of your personal data, where applicable.
  • Object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at info@novoessential.com.

7. Changes to This Policy

NovoEssential SIA reserves the right to update this Data Security Policy at any time. Any changes will be posted on this page, and the updated policy will be effective as of the date indicated at the top of the page. We encourage you to review this policy periodically for updates.

8. Contact Us

If you have any questions or concerns about this Data Security Policy, please contact us at:

NovoEssential SIA
Lielupes iela 46-2, Riga, LV-1016, Latvia
Email: info@novoessential.com